Imports INTO China - Needs help in finding a good custom broker!

Recently I came to the realization (after lots of searching) that a freight forwarder in china with in-house customs brokerage does not exist...or is damn hard to find!

 

Following the realization, I now also know that finding a direct channel to a pure customs broker and/or china compliance manager, is equally difficult.  Maybe I am a poor searcher and my network is weaker than I thought?  Has anyone encountered the same or have any suggestions?

 

Are Imports into China and Domestic distribution picking up in your business?

Tags: Broker, Brokerage, China, Compliance, Customs, Imports

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Hello Brown,

 

Quite different from foreign countries, custom brokerage is another kinds of licensed business in China. Most of the logistics firms' so called customs brokerage services are actually subcontracted to licensed broker.

 

Chinese brokers (actual licensed custom brokers) normally serve logistics firms and local factories. Most of them have no experience to handle foreign customers (not only the language barriers). That's why you are so hard to locate a real one, unless you go to the custom building in person (you can find many). Strictly speaking, they are usually small companies with custom license and EDI link to custom office, thats all. Of course, they usually have personally tight relationship with custom officiers to handle contingent troubles and special cases, these are the key value of them.

 

Finding a compliance manager is also difficult. In western mantality, illegal means you had done something wrong. In most Chinese mind, illegal means you had done something and been caught! Compliance means higher cost. In China, only big foreign companies had such a post, compliance manager. That's why the supply is rare.

 

My suggestion to you. You need a local logistics staff to handle the searching and re-package your need.

Hi, Brown

 

I have different opnion with Larry Leung.

 

China Customs has list of customs brokers with different credits, and the credit is evaluated by Customs officials for customs brokers compliance, document accuracy, and capability ect. A Customs broker with A credit is to highest credit. You can try to seach for such customs brokers.

Another point I did not agree with Larry, is China environment of compliance. I believe China is improving a lot on this as its open door to the world, with new laws launched, though it is not perfect compared with developed countries. And if all of us insist the highest standard of integrity and compliance, our mutal efforts can make the compliance environment better in China.

Many state owned company has similar postion of compliance manager, however the work scope might be different with complaince mgr of foreign company, they are more focused on employee discipline.

You may ask some Head Hunting company to help searching for such candidate.

 

Regards

 

Gordon



Larry Leung said:

Hello Brown,

 

Quite different from foreign countries, custom brokerage is another kinds of licensed business in China. Most of the logistics firms' so called customs brokerage services are actually subcontracted to licensed broker.

 

Chinese brokers (actual licensed custom brokers) normally serve logistics firms and local factories. Most of them have no experience to handle foreign customers (not only the language barriers). That's why you are so hard to locate a real one, unless you go to the custom building in person (you can find many). Strictly speaking, they are usually small companies with custom license and EDI link to custom office, thats all. Of course, they usually have personally tight relationship with custom officiers to handle contingent troubles and special cases, these are the key value of them.

 

Finding a compliance manager is also difficult. In western mantality, illegal means you had done something wrong. In most Chinese mind, illegal means you had done something and been caught! Compliance means higher cost. In China, only big foreign companies had such a post, compliance manager. That's why the supply is rare.

 

My suggestion to you. You need a local logistics staff to handle the searching and re-package your need.

Zach,

I would suggest that you look at your entire supply chain and define which process is more critical for you. 

Generally speaking, you can contract the supply chain (with China) job to freight forwarder or a logistic company. In China, the majority of the freight forwarder or logistic company have close partnership with Custom brokers. So you don't have to find a freight forwarder AND a Custom broker.

 

For a compliance manager, it is rather new position only in the last one decade maybe. It is not a native born position. Therefore, you will have some difficulty to find it. But if you do need that, you may have to ask a headhunter for assistance.

 

To make all your job easier, you may find a local representative who can help you with all that kind of work which involves local resources.

Good luck.

Howard Song

 

 

Zach if you are looking for a good custom broker to outsource your requirements  suggest you contact Mr. He Mu at 130-0215-5138

alternatively Mr. Shi at 158-2113-1852

 

They are good brokers, good luck!

 

Rgds

Ooi

Hi Zach

We can help you mate. My company is headquartered in Australia but we have offices in China that handle freight and Customs arrangements. If you'd like some advice or pricing please contact me anytime ay chris@tomax.com.au

Regards
Chris Chalmers
C.E.O.
Tomax Logistics

Hello Zach

The previous comment Gordon is quite accurate. I have been responsible for Asia Pacific Trade compliances especially in mainland China and India as well as 3rd world countries. Most logistics companies whether big or small are built around around customs brokerage as that is a major revenue contributor to their business model. In the search for both reputable and reliable customs brokerages with and understanding of foreign company's requirements as well as the understanding of reverse logistics along with warranty programs, please do drop me a line at ed.r@gmx.com if I could be of assistance in anyway. 

 

Regards

Edward

Dear Zach,

 

Sinotrans is Freight Forwarder and Customs Broker in China. 2 jobs = 2 licences.

Do not expect Customs Brokers in China will act same as Western Countries. They are not willing to endorse same level of responsibilities and final result commitment.

 

Best regards

Frederic  

Hi Zack

 

Frederic is correct to comment that that is why you would have to work with those providers that are established with customs brokerage and are knowledgeable in MNC requirements and culture. There are a handful of them around but not many. If you do require assistance please do drop me an email as I would be glad to direct you in the rite direction at ed.r@gmx.com.

 

Regards

Edward

Thank you all for your responses, it is all very helpful.  Have sent separate follow-ups to a few, that you for the willingness to offer up expertise

Zach,

I see that you received a number of suggestions for a custom broker. Any luck? (I'm looking for someone to help me bring personal care products into China and was hoping to benefit from your experience earlier this year). Any thoughts about your search and the outcome would be greatly appreciated!

Thanks!

Best,

Charlotte

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